Sera replies to customers instantly, takes orders, confirms totals, and notifies you — automatically. No missed chats, no hiring extra staff.
The problem
Customers want fast answers. When replies are slow or forgotten, the sale disappears before you can get back to them.
When someone asks about pricing or availability and waits too long, they message the next business on their list instead.
Taking calls, cooking, packaging, and replying at the same time leads to missed chats, wrong orders, and unhappy customers.
You can only answer one person at a time. That caps your sales exactly when demand is highest.
A fast reply, a clear total, and confidence that their order has gone through properly. That is exactly where Sera helps most.
Why it works
Customers chat the way they normally would. Sera understands them and moves the order forward without friction.
Customers get an answer immediately — not when someone on your team is free. No waiting, no dropped orders.
People can type naturally, ask questions, switch items, and still move smoothly through to checkout without confusion.
Sera summarises the items, totals, and delivery details before sending it to you — fewer mistakes, less back-and-forth.
How it works
No complicated rollout. We handle the setup so you can go from menu to live ordering quickly.
Send us your menu, prices, delivery areas, and business hours. We load it into Sera and handle the configuration.
Your customers keep messaging the same number they already use. We link it to Sera in a few minutes.
You get notified the moment an order is placed. Your team prepares and fulfils — no chasing missing details.
What you get
Every feature is designed to reduce friction, protect orders, and make customers more likely to complete checkout.
Sera keeps replying while you are cooking, serving customers, driving deliveries, or simply away from your phone.
Customers get menu answers, prices, and next steps immediately — keeping them engaged instead of looking elsewhere.
Before the order reaches you, the customer sees a full summary of items, fees, and total. Fewer mistakes to fix.
When customers share their location, Sera calculates the delivery fee on the spot — no manual calculations needed.
Sera suggests add-ons and extras during checkout, increasing your average order value from the same customer traffic.
View all orders, manage your menu, and stay on top of your business from a clean owner dashboard — anytime, anywhere.
Pricing
Pick the plan that fits your volume. Both include a 14-day free trial — no card needed to start.
| Feature | Growth GHS 300/mo |
Pro GHS 700/mo |
|---|---|---|
| AI WhatsApp ordering bot | ✓ | ✓ |
| Orders per month | Up to 500 | Unlimited |
| Menu items | Up to 50 | Unlimited |
| Menu image ingestion (PDF/photo) | — | ✓ |
| MoMo payment verification | ✓ | ✓ |
| Owner dashboard | ✓ | ✓ |
| WhatsApp numbers | 1 | Up to 3 |
| Staff logins | — | ✓ |
| Customer insights & top buyers | — | ✓ |
| Weekly sales summary (WhatsApp) | — | ✓ |
| Done-for-you onboarding | — | ✓ |
| Monthly check-in call | — | ✓ |
| Support | Priority | |
| 14-day free trial | ✓ | ✓ |
Save 2 months free on annual billing. Pay for 10 months and get 12. Available on both plans — ask us when signing up.
What businesses say
"Mornings are my busiest time — I'm stirring the koko, serving customers, and my phone is blowing up with WhatsApp orders at the same time. Since I started using Sera, it replies and takes orders while I focus on the pot. My morning sales have gone up and I don't lose customers to unanswered chats anymore."
"We were losing orders every lunch hour because no one could keep up with the WhatsApp messages. Sera fixed that in the first week. The order summaries it sends to customers have also cut down on wrong orders dramatically. Worth every cedi."
Start your 14-day free trial now, or chat with us on WhatsApp if you want to ask questions before signing up. No pressure.
Leave your details and we will reach out on WhatsApp to help you get live.
Common questions
No surprises. Here are the questions we hear most from Ghanaian business owners.